Rates and Insurance
Insurance
Our business office staff is happy to submit claims for our clients to most leading insurance companies; however, it’s important to know that not all of our therapists participate with all insurance companies. Please ask our business office staff if the therapist you’re scheduled to see participates with your particular insurance company before your first visit.
We also recommend contacting your insurance company directly to verify your coverage for mental health services and to ask if you will be responsible for a deductible and/or copay. Your deductible and/or copay is due at the time of service.
We bill the following insurance companies. Please make sure before your first visit with us that your therapist participates with your plan. This list is not all-inclusive, so if your insurance company is not listed below, feel free to call our business office to see if we can submit your claim.
- Aetna
- ASR Health Benefits
- Beacon Health
- Blue Care Network
- Blue Cross and Blue Shield PPO
- Blue Cross and Blue Shield Federal
- Humana
- Magellan
- Meritain Health
- Medicare
- NGS Coresource
- Priority Health
- Smart Health
- Tri-Care
- United Behavioral Health
- United Healthcare
Without Insurance
If you’re without insurance and cannot afford private-pay rates for therapy services, please inquire about our services provided by our Clinical Internship Program.
Our interns are high-achieving, graduate-level university students providing therapy services under the direct supervision of our Clinical Director, and their fees for service are nominal. If interested, please contact our business office staff at 269-372-4140.
Late cancellation and no-show policy
Appointments must be cancelled at least two (2) business days prior to the scheduled appointment time. Clients can cancel their appointment by calling the main phone number to the center for psychiatric providers or emailing their specific therapist prior to the two (2) business day cutoff. There is a $100 charge for no-show and late cancellation of therapy and psychiatry appointments. There is a $300 charge for no-show and late cancellation of testing services. If you have a card on file, payment will be collected by the appropriate staff member. If you do not have a card on file, you will receive a bill.
Please note that the accepted insurances may vary depending on the location and type of service. For more information on accepted insurances, you may contact your insurance provider or reach out to us for further information. Our helpful staff will be happy to assist you and answer any questions you may have.